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Enterprise 2.0: Social Software on Intranets

peterreiser — Sat, 15 Aug 2009 14:00:00 +0000

The Nielsen Norman Group has just released a new report called

Enterprise 2.0: Social Software on Intranets

This report collects best practices for how to design social features for intranets, including:

Blogs
Microblogging (intranet equivalents of Twitter)
News feeds (RSS)
Wikis
Social networks (intranet equivalents of Facebook)
Tagging and social bookmarking

The report also covers:

integration of these features with the overall intranet
adapting Web 2.0 to a company’s culture
community management
governance issues

Read Jakob Nielsen’s Alertbox about the report

Sun actively participated in the report and following topics will be covered

SunSpace – Sun’s social community platform for customer engineering

Sweet – Sun’s internal microblogging pilot

Community Equity – Sun’s innovative value system for Online communities

Onestop – Sun’s most valuable technical community

SLX – Sun’s online video sharing platform

This is an excellent and valuable report and will help you to turn our old fashioned Intranet into vibrant communities

Community Equity Open Source

peterreiser — Mon, 01 Jun 2009 07:55:13 +0000

On June 1st 2009 @ CommunityOne in San Francisco, we announced the availability of Community Equity as an Open Source Community project !

Feature Summary

BSD license
Scalable Java EJB foundation
Restful Web Services
Widgets
- My Community Equity
- Top Information, People, Country, Communities
- Tag Cloud
- Information Listing
- inter-widget communication
- internationalization
Equity Administration
- Value administration
- Blacklist administration
- Activity administration
ATOM and RSS feed reader
OpenSSO integration
Plugin API

Installation

Download Binary Code
Install/Run (Instructions)
Join the Kenai Community
Following http://twitter.com/communityequity for real time updates

View the slideshare presentation for more details

A big thanks to the team for their hard work – Guys we did it !

MaxWegmueller - Software lead
Simone Habegger - Web design
Josef Holy - Social interaction design
Dmitry Ryashchentsev - Math Guru
Raphael Juchli - Web service developer
Thomas Bruhin - Widget developer
Dr. Paul Schoebi - Planning lead
Andre Naef – EJB foundation developer
James Falkner -WebSynergy lead architect

and to Hal Stern for his executive support and guidance.

Screenshots

Related Social Tools

Blog
Wiki
Twitter
Flickr

Community Equity Widgets explained

peterreiser — Mon, 16 Feb 2009 03:35:55 +0000

How do we visualize Community Equity ?

This blog post explains the various widgets we have implemented as part of our SunSpace project.

Feedback is highly appreciated !

Personalized Widgets

This are set of widgets which are personalized for a specific user

My Community Equity

Use Case: Show the overall Contribution and Participation Equity across all communities of a user
Objective: Motivate a user to improve her/his overall ranking

Remark :

- Data Privacy laws (in our implementation only the user can see this widget)
- Show % of ranking can be misleading when you have only 5-10% of very active users

(Personal Note)
I don’t really like this widget. I would like see more and eBay like model with stars,diamond etc..
any feedback and suggestions are highly appreciated
(End Personal Note)

My Contribution Tag Cloud

Use Case: Show all Contribution Tags of a user ordered by Tag Equity (Social value of a tag)
Objective: Show a users expertise based on her/his overall contribution

Remark :
- need a clear tagging policy.
- Skills (tags) should be suggested during content creation
- can be combined with Contribution Listing widget via inter-widget communication

My Contribution Listing

Use Case: Show all Contributions from user ordered by Information Equity (Social value of an information)
Objective: Show a users contributions with the highest social value

Remark :
- can be combined with Contribution Tag Cloud widget via inter-widget communication

Community Widgets

This are set of widgets which are related to all or to a specific community

Top Communities

Use Case: Show the top xx communities
Objective: Motivate communities to get into the top ranking of all communities

Top Contributors – Top Countries

Use Case: Show the top xx contributors or countries of all or a specific community
Objective: Motivate people to get into the top ranking of a community

Remark :
- if a user is not in the top x ranking but is part of the community her/his ranking is shown at the bottom of the widget

Top Content

Use Case: Show the top xx content of all or a specific community
Objective: Show the most valued content of a community

Remark :
- if a user looking at this widget – own content she/he has authored is shown in bold

We can use the tag cloud or listing widget to show the most valued content of a community

or a specific widget to show the top content. Furthermore there is an activity widget which shows the details per content (URL)

Expert Calculation

Use Case: Show the top xx experts for tag x

Objective: Automatically calculate expertise of users (our countries with expertise) based on the social feedback they receive on their contributions

Remark :

This is probably the coolest expert location model today as it calculates experts based on contributions of a user and the
social feedback of the entire community

What’s next ?

We are tuning the mathematical model and history service to provide time bound Equity.

As example we want to show to most valued person,content or community during a specific time period.