Social Business Forum Milano Day 2

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Social Business Forum Milano: Day 2 By me on Jun 05, 2012 @YourService. The business world has flipped and small business can capitalize by Frank Eliason (twitter: @FrankEliason )

Technology and social media tools have made it easier than ever for companies […]

Social ROI and Social Value models

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Last Friday I had the pleasure to deliver a keynote presentation to the McKinsey BTO team in Frankfurt.

The keynote focused on two topics:

1. How to measure the Return on Investment (RoI) by measuring the re-use of content during sales and project delivery and correlate it with the CRM Win/Lose Rate and Project Margin.

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Der Business- Nutzen von Enterprise 2.0

Wie kann ein Unternehmen eine Enterprise-2.0-Strategie erfolgreich implementieren und dabei den direkten Business-Nutzen

messen? Wie können Mitarbeit motiviert werden, aktiv in Communities mitzuarbeiten? Ein Fallbeispiel von Sun Microsystems (Oracle) zeigt, wie mit «Enterprise

Communities» messbare Resultate erzielt werden.

Der Business- Nutzen von Enterprise 2.0

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Trusted content through facilitated communities

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Recently I got a lot of questions on how to build trusted content with communities.

At Sun we have a community called Onestop. This is a community of around 300 subject matter experts who voluntary maintain a page around a topic like a product, a technology or a best practice. The people in the field […]

Risk Management and Community

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Royal Bank of Scotland is holding their International Risk Congress in Edinburgh this week.

The theme is "join the conversation" and it is all about communities, Web 2.0, sharing and participation.

I had the pleasure to lead a workshop with RBS on how to build vibrant communities.

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