Enterprise 2.0: Social Software on Intranets

The Nielsen Norman Group has just released a new report called

Enterprise 2.0: Social Software on Intranets

This report collects best practices for how to design social features for intranets, including:

Blogs Microblogging (intranet equivalents of Twitter) News feeds (RSS) Wikis Social networks (intranet equivalents of Facebook) Tagging and social bookmarking

The report also covers:

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